Answering and Inbound Call Center Services
We provide remote receptionist and professional customer service 24 hours per day, every day of the year. We can also dispatch your service and technical support personnel according to your escalation protocol. Your client databases can even be maintained and accessed locally or across the web.

Remote Receptionist
Our services are used by hundreds of doctors, healthcare professionals, and businesses large and small to stay in touch with customers, patients and staff after hours. Security companies, heating and cooling contractors, commercial companies, and government agencies also use Remote Receptionist service to provide the critical link between clients and service personnel after hours, weekends and holidays. This service can also be used to create a complete and cost-effective "Virtual Office" presence for your remotely located staff.

Order Taking and Customer Service
Whatever marketing mix you use, from Infomercials to traditional TV, Radio or print, we can help you make the most of your advertising budget. Through the use of precise advertising response tracking and well trained agents, we will help you maximize your sales and streamline your operation. Complete catalog order taking, literature fulfillment, inventory control, and credit card transaction processing services are supported. Order tracking, multiple payment, shipping, and tax rates are easily integrated as well as "up-sell and cross-sell" of products and services.

Surveys and Customer Contact
Our outbound callcenter agents can provide you with valuable marketing and other business intelligence. We can help you take the pulse of current and former customers so you can better focus your objectives or simply build goodwill.

Dealer Locate and referral Service
Whether a location based referral, or a criteria based match, our agents can help your customers connect with you. Our Dealer Locate and Referral Service can even transfer your caller "live".